Public Offer Agreement

Welcome to AMBERMER.

At AMBERMER, we believe that exceptional products should be accompanied by the same level of care

when it comes to your privacy. We are committed to protecting your personal information and being

transparent about how it is collected, used and safeguarded.

This Privacy Policy explains how AMBERMER TRADING L.L.C. ("AMBERMER", "we", "our", or "us")

collects, processes, stores and shares personal information when you visit our website, purchase our

products, create an account, subscribe to our communications or otherwise interact with us.

This Privacy Policy applies to all visitors and customers worldwide. Where applicable, it is designed to

comply with the General Data Protection Regulation (GDPR), the UK GDPR and other applicable privacy

laws. Nothing in this Privacy Policy limits any mandatory consumer or privacy rights available under the

laws of your country of residence.

1. Company Information

This website is owned and operated by:

AMBERMER TRADING L.L.C.

Office #3002-020

Diamond Sky Business Center

30th Floor, Al Moosa Tower 2

Sheikh Zayed Road

Dubai

United Arab Emirates

Email: support@ambermer.com

Orders are fulfilled and shipped from France.

2. Scope of this Privacy Policy

This Privacy Policy applies whenever you:

• visit our website;

• browse our products;

• create a customer account;

• place an order;

• subscribe to our newsletter;

• contact our customer service;

• participate in promotions or marketing activities;

• communicate with us through email or social media.

By using our website, you acknowledge that your personal information will be processed in accordance

with this Privacy Policy.

3. Information We Collect

The information we collect depends on how you interact with AMBERMER.

Information You Provide

You may voluntarily provide information including:

• full name;

• email address;

• telephone number;

• billing address;

• shipping address;

• country and region;

• account credentials;

• order history;

• customer support enquiries;

• information you provide through forms or surveys.

You are responsible for ensuring that the information you provide is accurate and up to date.

Payment Information

Payments made through our website are processed securely by trusted third-party payment providers.

Depending on your chosen payment method, payment providers may collect information necessary to

complete your transaction, including payment card details and billing information.

AMBERMER does not store your complete credit or debit card information on its own servers.

Information Collected Automatically

When you visit our website, certain information may be collected automatically.

This may include:

• IP address;

• browser type and version;

• operating system;

• device identifiers;

• language preferences;

• referring website;

• pages viewed;

• products viewed;

• date and time of your visit;

• interactions with the website;

• session information;

• approximate geographic location based on IP address.

This information helps us improve website performance, security and customer experience.

Cookies and Similar Technologies

Our website uses cookies, pixels and similar technologies to remember your preferences, maintain

website functionality, analyse traffic and improve our services.

Some cookies are strictly necessary for the operation of the website.

Other cookies are used only with your consent where required by applicable law.

Further information is available in our Cookie Policy.

4. How We Use Your Information

We process personal information only where there is a legitimate reason to do so.

Your information may be used to:

• process and fulfil your orders;

• verify payments;

• arrange delivery;

• provide customer support;

• communicate regarding your purchases;

• manage your customer account;

• personalise your shopping experience;

• improve our products and services;

• analyse website performance;

• prevent fraud and unauthorized transactions;

• comply with legal and regulatory obligations;

• protect our legal rights;

• send marketing communications where you have chosen to receive them.

We collect only the information reasonably necessary to provide our services and continuously review

our data practices to ensure they remain proportionate and appropriate.

5. Legal Bases for Processing (GDPR)

Where the GDPR or similar legislation applies, we rely on one or more of the following legal bases:

Performance of a contract

We process your information to fulfil your order, deliver products, process payments and provide

customer support.

Legal obligations

Certain information must be retained to comply with accounting, tax and regulatory requirements.

Legitimate interests

We process information to improve our website, protect our business from fraud, ensure website

security and better understand how customers use our services.

Consent

Where required, we rely on your consent before sending marketing communications or activating non-

essential cookies.

You may withdraw your consent at any time without affecting the lawfulness of processing carried out

before withdrawal.

6. Marketing Communications

If you subscribe to our newsletter or otherwise consent to receive marketing communications, we may

occasionally contact you regarding:

• new collections;

• product launches;

• editorial stories;

• seasonal campaigns;

• exclusive invitations;

• special offers;

• brand news.

You may unsubscribe at any time by clicking the unsubscribe link included in every marketing email or

by contacting us directly at support@ambermer.com.

Choosing not to receive marketing communications will not affect transactional emails relating to your

purchases or customer account.

Part II — Service Providers, Payments, Analytics & International

Transfers

7. E-commerce Platform

Our online store is powered by Shopify Inc., which provides the e-commerce platform that enables us

to offer our products and services.

As part of operating our online store, Shopify may process personal information including, but not

limited to:

• your name;

• email address;

• billing and shipping addresses;

• order history;

• payment status;

• IP address;

• browser information;

• device information;

• shopping activity.

Shopify processes personal information in accordance with its own Privacy Policy and applicable data

protection laws.

8. Payment Providers

To process payments securely, we work with trusted third-party payment providers.

Depending on your selected payment method, your payment information may be processed by one or

more of the following services:

• Shopify Payments

• Visa

• Mastercard

• Apple Pay

• Google Pay

• PayPal

• Shop Pay

Payment information is transmitted directly to the relevant payment provider using encrypted

connections.

AMBERMER does not receive or store complete credit or debit card numbers.

Each payment provider is responsible for processing payment information in accordance with its own

privacy practices.

9. Shipping & Logistics Partners

To fulfil your orders, we share only the information necessary with shipping and logistics providers.

This may include:

• your name;

• delivery address;

• telephone number;

• email address;

• order reference;

• shipping preferences.

These service providers process your information solely for the purpose of delivering your order.

10. Customer Support

When you contact AMBERMER, we may retain correspondence, emails and customer service

communications to:

• respond to your enquiries;

• resolve disputes;

• improve our services;

• maintain service quality;

• comply with legal obligations.

We retain this information only for as long as reasonably necessary.

11. Analytics

We use analytics technologies to better understand how visitors interact with our website.

These technologies help us:

• improve website performance;

• understand customer behaviour;

• identify technical issues;

• optimise navigation;

• improve the shopping experience.

Where applicable, analytics tools may include:

• Google Analytics 4

• Shopify Analytics

Analytics providers may collect information such as:

• pages visited;

• time spent on pages;

• browser information;

• device information;

• approximate location;

• website interactions.

Where required by law, analytics cookies are activated only after your consent.

12. Advertising & Marketing Technologies

To understand the effectiveness of our marketing campaigns and provide more relevant advertising, we

may use advertising technologies including:

• Meta Pixel

• Google Ads Conversion Tracking

• Pinterest Tag

• TikTok Pixel (where applicable)

These technologies may collect information about your interaction with our website, advertisements

and purchases.

Marketing technologies are used only where permitted by applicable law and, where required, only

after obtaining your consent.

13. Email Marketing

If you choose to receive marketing communications, we may use professional email marketing

providers to deliver newsletters and brand communications.

These communications may include:

• new collections;

• product launches;

• editorial content;

• seasonal campaigns;

• exclusive invitations;

• promotional offers.

We may also measure whether emails are opened or links are clicked to improve future

communications.

You may unsubscribe at any time.

14. Sharing Your Information

We respect your privacy.

We do not sell your personal information.

We do not rent customer databases.

We do not share your information with unrelated third parties for their own marketing purposes.

We may share information only where necessary with carefully selected service providers, including:

• payment processors;

• shipping companies;

• fraud prevention providers;

• website hosting providers;

• cloud infrastructure providers;

• analytics providers;

• marketing service providers;

• customer support providers;

• legal or regulatory authorities where required by law.

Each provider receives only the information necessary to perform its services.

15. International Data Transfers

As AMBERMER operates internationally, your personal information may be transferred to and processed

in countries outside your country of residence.

These countries may have data protection laws that differ from those in your jurisdiction.

Where required by applicable law, we implement appropriate safeguards designed to protect your

personal information, including contractual protections and other recognised legal transfer

mechanisms.

Regardless of where your information is processed, we apply appropriate technical and organisational

measures to safeguard it.

16. Data Storage

Personal information may be stored by AMBERMER or our trusted service providers in secure

environments located in different jurisdictions.

We work only with providers that maintain appropriate security standards designed to protect customer

information against unauthorised access, disclosure or misuse.

17. Fraud Prevention

To protect our customers and our business, we may use automated systems and trusted third-party

services to identify fraudulent transactions or suspicious activity.

This may include reviewing transaction information, device identifiers, IP addresses and other

information reasonably necessary to prevent fraud.

Such processing helps maintain the security and integrity of our website and purchasing experience.

18. Business Transfers

If AMBERMER undergoes a merger, acquisition, corporate restructuring or sale of assets, personal

information may be transferred as part of that transaction.

Any successor organisation will remain bound by applicable privacy obligations.

Part III — Your Rights, Security, Retention & Contact

19. Your Privacy Rights

Depending on your country of residence and the laws applicable to you, you may have the following

rights regarding your personal information.

These rights may include:

• the right to access your personal information;

• the right to request correction of inaccurate or incomplete information;

• the right to request deletion of your personal information;

• the right to restrict certain processing activities;

• the right to object to the processing of your personal information;

• the right to withdraw consent where processing is based on consent;

• the right to receive a copy of your personal information in a portable format;

• the right to lodge a complaint with your local data protection authority.

To exercise any of these rights, please contact us at:

support@ambermer.com

We may ask you to verify your identity before processing your request in order to protect your privacy

and the security of your information.

20. European Economic Area (GDPR)

If you are located within the European Economic Area or the United Kingdom, you are entitled to the

protections provided under the General Data Protection Regulation (GDPR) and the UK GDPR.

Where applicable, you have the right to:

• know how your information is processed;

• receive a copy of your information;

• request correction or deletion;

• object to certain processing activities;

• restrict processing;

• withdraw consent;

• request data portability.

Where we rely on legitimate interests as the legal basis for processing, you may object where your

individual rights override our legitimate interests.

21. California Privacy Rights

If you are a resident of California, you may have additional privacy rights under applicable California

privacy laws.

Where applicable, you may request information regarding:

• categories of personal information collected;

• purposes for which information is used;

• categories of third parties receiving information;

• deletion requests;

• correction requests.

AMBERMER does not sell personal information as defined under applicable California privacy

legislation.

22. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this

Retention periods depend on:

• contractual obligations;

• legal requirements;

• tax and accounting regulations;

• fraud prevention;

• dispute resolution;

• legitimate business needs.

When information is no longer required, it is securely deleted, anonymised or otherwise disposed of

using appropriate methods.

23. Data Security

Protecting your personal information is extremely important to us.

We maintain appropriate administrative, organisational and technical safeguards designed to protect

personal information against:

• unauthorised access;

• accidental loss;

• unlawful destruction;

• misuse;

• alteration;

• unauthorised disclosure.

These measures include, where appropriate:

• encrypted communications (SSL/TLS);

• restricted internal access;

• secure hosting infrastructure;

• access controls;

• regular security monitoring.

While we continuously work to protect your information, no internet transmission or electronic storage

system can be guaranteed to be completely secure.

24. Children's Privacy

Our website and products are intended for adults.

We do not knowingly collect personal information from children under the age of 16.

If we become aware that personal information has been collected from a child without appropriate

authorisation, we will delete such information as soon as reasonably practicable.

Parents or legal guardians who believe that a child has provided personal information may contact us

at:

support@ambermer.com

25. Third-Party Websites

Our website may contain links to third-party websites, applications or services.

These websites operate independently from AMBERMER.

We are not responsible for their privacy practices, security or content.

We encourage you to review the privacy policies of every third-party website you visit.

26. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect:

• changes in our business;

• legal or regulatory requirements;

• technological developments;

• improvements to our services.

The updated version will always be published on this page together with the revised effective date.

Where required by law, we will provide additional notice regarding significant changes.

27. Contact Us

If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please

AMBERMER TRADING L.L.C.

Office #3002-020

Diamond Sky Business Center

30th Floor, Al Moosa Tower 2

Sheikh Zayed Road

Dubai

United Arab Emirates

Email: support@ambermer.com

We will respond to privacy enquiries as promptly as reasonably possible and in accordance with

applicable law.

28. Final Provisions

This Privacy Policy forms part of the legal policies governing the use of the AMBERMER website.

It should be read together with our:

• Terms & Conditions;

• Cookie Policy;

• Shipping Policy;

• Returns & Refunds Policy.

Where mandatory laws in your country provide greater protection than this Privacy Policy, those

mandatory provisions shall prevail.

Thank you for placing your trust in AMBERMER.

We are committed to handling your personal information responsibly, transparently and with respect.